Terms & Conditions



Terms & Conditions

Welcome to dsgproshop.com.au (the 'Site'). Here are some details about how we work.

Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your continued use of our Site constitutes your agreement to follow and be bound by these terms.

1. Currency and Pricing

All transactions are processed in Australian dollars inclusive of GST

2. Shipping and Delivery

DSG Pro Shop delivers to Australia only. Freight is calculated at a flat rate depending on item sale price.

While the vast majority of our orders arrive on time, once in a while an order may be delayed for reasons outside our control. If you have any questions, don’t hesitate to contact our support team.

3. Customer Service

DSG Pro Shop is committed to providing exceptional customer service and quality products. Standard dispatch timeframes are between 1–3 business days. If you have any questions or concerns about a product, your order, or life in general, email our support team.

4. Return Policy

DSG Pro Shop assists with easy returns to make sure you're happy with your purchase.

If you've made an error in purchasing, don't hesitate to ask our team for advice. The earlier we catch things, the more chance we have of reducing unnecessary shipping.  Even better, choose as carefully as you can before hitting that confirmation button.

5. Warranty

Our products all have a minimum 2 year warranty, so if anything isn't as it should be get in touch and we'll sort out an exchange or refund straight away. If you are unsure of warranty and service of brands please go to the manufacturers websites for further information.

       Manufacturer Assistance

Many manufacturers have dedicated support centres designed specifically to deal with issues in relation to their products and may even provide in home support and advanced troubleshooting. In many circumstances, the manufacturer may therefore be able to provide a quicker assessment of, and remedy for, any issue with your product, even if the manufacturer’s warranty has expired. You may therefore prefer to contact the manufacturer rather than DSG Pro Shop, although you are not obliged to do this and, if at any time you are not satisfied with the manufacturer’s remedy in relation to your legal rights, you can contact DSG Pro Shop for assistance

6. Copyright

The contents of our website, and the site as a whole, are intended solely for personal, non commercial (other than for the purchase of merchandise from our Site) use by its users.

You may download or copy the contents and other downloadable materials displayed on dsgproshop.com for your personal use only. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying.

You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this site.

7. Security

When purchasing from DSG Pro Shop your financial details are passed through a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology. 256-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please email our support team.